iPad problems

The iLive MixPad application runs on the Apple iPad and connects to the iLive over a wireless network.

MixPad is a professional mixing tool that handles a very large amount of control and metering data. For best performance avoid multitasking. Other applications running on the iPad should be closed before starting MixPad.

For further information on using MixPad please refer to the Help page within the application. Also refer to the Knowledgebase on the Allen & Heath web site.

Q:   MixPad fails to see and connect to the iLive?

A:   Go to the Settings screen and check that Wi-Fi is turned On and the iPad is connected to the correct wireless network. Check the iPad signal icon for good signal strength.

Q:   There is good signal strength indicated but MixPad fails to connect?

A:   There may be interference affecting that wireless channel. Remove the interference or try changing the wireless channel. If the router has auto-channel selection then switch it  off then back on again to find a free channel. If it has manual channel selection then use the wireless router setup facility.

Q:   Wireless connection lost while signal strength is low?

A:   Make sure the wireless router is positioned in line of sight of the laptop and within specified working range. Walls and people between the laptop and router can affect the signal.

Q:   MixPad fails to connect or runs very slowly?

A:   To ensure best performance and prevent MixPad from slowing down the rest of the iLive system, a wireless router with good specification is recommended. Low cost or older routers may not have the processing power to handle the data. To find out more about choosing a router go here.

Q:   MixPad shuts down or an 'Out of memory' warning appears?

A:   MixPad uses a lot of memory to work with the huge amount of control and metering data within iLive. There is plenty of memory available within the iPad, but much of it may already be in use with other applications currently running in the background. Shut down the other applications you are not using. To do this return to the iPad Home screen, then press the Home key twice to view all open applications, touch and hold the app icon until the red circle appears, then touch to shut down the app. Do this for each open app. Powering down the iPad also shuts down open apps.

Q:   The meters are not working?

A:   Go to the Settings screen iLive MixPad App settings and turn on the Meters option.

Q:   The RTA peak band display is not displaying?

A:   Go to the Settings screen iLive MixPad App settings and turn on the RTA option.