Panelist mapping |
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FeedbackServer let us connect a panel to a survey in order to show the panel structure and values to the survey respondents.
In order to show the correct information to the correct respondent we need a way to map the information we have about a panelist and the person who is actually taking the survey that has the panel linked to it.
As a concrete example lets say that we've created a panel and filled the panel with our customer information (name, email, age, country etc..). FeedbackServer allows us to easily show the information we have about a panelists as a question inside a survey. We can then directly send the survey to the respondent to be filled out and have the updated information directly from the "source" which is actually the customer we have in our panel. No more long stressing phone calls, emails exchanges to know if the information we have in our systems is correct or not.
Its also interesting to know that we can map any number of panelists from different panels to the same FeedbackServer User. This is very useful to present a consolidated view to the respondent for a panelist for which data comes from different data sources.
FeedbackServer provides us with several ways of doing the mapping from the panelists to the respondent.